Customer Service                                                                                                    

At Oils of Paicines customer service is our #1 priority. If you are not completely satisfied with our products, for any reason, we want to hear from you.

831-389-4263 Phone

831-389-4271 Fax           Email

Returns                                                                                                                                         Any stocked item can be returned within 30 days for a full refund. Shipping charges will be refunded if the product is defective or an error in shipping has been made. Ship the prepaid, insured package to:      

Oils of Paicines

22100 Airline Hwy

Paicines, CA 95043

Please include your name, address, daytime phone number and the reason for the return/exchange. Allow 14 business days for your return to be credited or exchanged. Special orders may be returned if defective or an error in shipping has been made. Please contact us prior to returning special orders by calling: 831-389-4263.

Cancellations                                                                                                                                      Stock items will ship within 24 to 48 hours of receiving the order. Customer may cancel order at any time prior to shipping. Special orders may be canceled within 24 hours of placing order at no charge. Customers' credit cards are not charged until order has shipped. If a check is used for payment, order will ship or the special order will be placed as soon as the check has cleared the bank.